Refund Policy

Welcome to the DRALVIONEX Refund Policy page. We appreciate your business and strive to ensure your satisfaction. If you're not entirely satisfied with your purchase, we're here to help.

Eligibility for Refunds

To qualify for a refund:

• You must request a refund within 30 days of your purchase.
• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• A receipt or proof of purchase is required.

Non-Refundable Items

Refunds are not issued for:

• Gift cards
• Downloadable software products
• Some health and personal care items

Process of Refund

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your refund is approved, we will initiate a refund to your credit card (or original method of payment). The credit will reflect in a certain amount of days, depending on your card issuer's policies.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our refund policy, please contact us:

• Phone: +1 (234) 567-890
• Email: [email protected]

Thank you for choosing DRALVIONEX. We value your trust and are here to ensure your satisfaction.